For Terms of Service - Click Here
Last updated April 6, 2025
This Privacy Policy will help you understand how https://flyx.me or and http://bakstage.ai/, Flyx Ecosystem (dba “Bakstage”, “Bakstage.AI”, “FLYX”), (Website, Mobile Apps, Software As A Service, TV Apps, IOT Skills, ), ("Flyx Entertainment Inc.", "us", "our" or "we") processes any and all data and information collected in relation to your use of our app, widgets, dashboards and website. We are committed to protecting and respecting your privacy. By using this app or website, you consent to this Privacy Policy.
When you use these services, you’ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information.
If you still have questions about anything in our Privacy Policy, just contact us
Information We Collect
There are three basic categories of information we collect:
- Information we get when you use our services.
- Information we get from third parties.
Here’s a little more detail on each of these categories.
Information You Provide
When you interact with our ecosystem and use our services, we collect information that you provide to us. For example, most of our services require you to set up a FLYX account, so we need to collect a few important details about you, such as your name, username, password, email address, phone number, gender, location and date of birth. We may also ask you to provide us with some additional information that will be publicly visible on our services, such as a profile picture or avatar.
Of course, you’ll also provide us whatever information you send through our services, such as your movies and shows recommendations, your stories, your watchlist, your seen list and Chats. Keep in mind that the users who view your stories, recommendations, filmography, chats, and any other content can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to FLYX as well: Don’t send messages or share content that you wouldn’t want someone to save or share.
When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question.
Information We Get When You Use Our Services
When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you watched a particular Story, saw a specific ad for a certain period of time, sent a recommendation to a friend, asked for a recommendation from a friend, chatted with your friends and followers. Here’s more explanation of the types of information we collect when you use our services:
- Usage Information. We collect information about your activity through our services. For example, we may collect information about:
- how you interact with our services, such as which type of stories you are creating, movies and shows you are recommending, movies and shows you are adding to your watchlist, movies and shows you are sharing with your friends and followers.
- how you communicate with other Flyxers, such as their names, the time and date of your communications, the number of messages you exchange with your friends, which friends you exchange messages with the most, and your interactions with messages.
- Content Information. We collect content you create on our services, such as movie and shows based stories, and information about the content you create or provide, such as if the recipient has viewed the content and the metadata that is provided with the content.
- Device Information. We collect information from and about the devices you use. For example, we collect:
- information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone;
- information from device sensors, such as accelerometers, gyroscopes, compasses, microphones, and whether you have headphones connected; and
- information about your wireless and mobile network connections, such as mobile phone number, service provider, IP address, and signal strength.
- Device Phonebook. Because Flyx is all about communicating with friends, we may—with your permission—collect information from your device’s phonebook. Information we collect from your device phone book is your contact's name, email addresses and phone numbers. We use this information to find friends and which helps us improve your experience and to give you better recommendations.
- Camera and Photos. Some of our services require us to collect images and other information from your device’s camera and photos. For example, you won’t be able to send photos from your camera roll unless we can access your camera or photos.
- Voice/Audio. Flyx Bakstage is all about interesting voice conversations with friends and other people with common interests in voice rooms. To enable you to speak in a voice room, we may with your permission access microphone of your device. By choosing to become a speaker you also acknowledge that your voice will be publicly broadcasted and anyone can listen to it. Many of the serendipitous interesting conversations are lost if not recorded. We allow voice room creators to record the voice room and voice room will show a visual cue that the conversation is being recorded. The recorded voice room may show up in Pre-Recorded Rooms section in the app for other Bakstage users to listen. For the recorded voice rooms we only record the voice of speakers who are not muted and if you choose to become a speaker you consent that your voice may be recorded. Audio of listeners in the voice room is never recorded. Additionally, for the purpose of maintaining Bakstage community guidelines and terms of use, we may record certain voice room conversations.
- Location Information. When you use our services we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
- Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as advertising and commerce features. For example, we may use information collected on other websites to show you more relevant ads. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. To learn more about how to manage cookies in your web browser, please visit http://www.allaboutcookies.org/manage-cookies/
- Log Information. We also collect log information when you use our website, such as:
- details about how you’ve used our services;
- device information, such as your web browser type and language;
- identifiers associated with cookies or other technologies that may uniquely identify your device or browser; and
- pages you visited before or after navigating to our website.
Information We Collect from Third Parties
We may collect information about you from other users, our affiliates, and third parties. Here are a few examples:
- If you link your Flyx account to another service (like Instagram, Facebook, Twitter, Snapchat or a third-party app), we may receive information from the other service, like how you use that service.
- Advertisers, app developers, publishers, and other third parties may share information with us as well. We may use this information, among other ways, to help target or measure the performance of ads.
- If another user uploads their contact list, we may combine information from that user’s contact list with other information we have collected about you.
- Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.
- We may allow you to connect a YouTube channel or Microsoft services to your Flyx account. For YouTube, we will access certain information about your channel using YouTube API Services. We may collect channel title, channel thumbnail, username / profile ID, email, access tokens, and live broadcasts. This includes information related to your live videos (such as comments, live viewer counts, ingest address, stream name). Similarly, when connecting Microsoft services, we may collect relevant account information needed for the functionality. We use this data solely to provide the connected service functionality within our application and to improve your user experience with these specific features. If you decide to connect these services to your Flyx account, see Google's privacy policy or Microsoft's privacy policy as applicable. When disconnecting these services from Flyx, we will delete the stored data associated with that connection. You can revoke access via Google's security settings page or Microsoft's account settings page.
How We Use Information
What do we do with the information we collect? The short answer is: Provide you with an amazing set of products and services that we relentlessly improve. Here are the ways we do that:
- develop, operate, improve, deliver, maintain, and protect our products and services.
- send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.
- monitor and analyze trends and usage.
- personalize our services by, among other things, live and recorded voice rooms, suggesting friends, profile information, or customizing the content we show you, including ads.
- contextualize your experience by, among other things, tagging your stories content using your precise location information (if you’ve given us permission to collect that information) and applying other labels based on the content.
- provide and improve our advertising services, ad targeting, and ad measurement, including through the use of your precise location information (again, if you’ve given us permission to collect that information), both on and off our services.
- enhance the safety and security of our products and services.
- verify your identity and prevent fraud or other unauthorized or illegal activity.
- use information we’ve collected from cookies and other technology to enhance our services and your experience with them.
- enforce our Terms of Service, community guidelines and other usage policies and comply with legal requirements.
- To develop new products and services.
Data Protection Mechanisms
We implement appropriate technical and organizational measures to protect the security and confidentiality of all user data, particularly sensitive information:
- All data transmissions between our services and third-party services (including Google Workspace and Microsoft 365) use industry-standard encryption protocols (TLS/SSL).
- We store sensitive data in encrypted form using industry-standard encryption algorithms.
- Access to sensitive user data is strictly limited to authorized personnel who require such access to perform their job functions.
- We regularly review and update our security practices to maintain appropriate protection levels.
- We conduct regular security assessments and audits of our systems and practices.
Google Workspace & Microsoft 365 API Data Usage
When you link your Google or Microsoft account through our application:
- We use Google user data and Microsoft 365 user data to provide and improve services such as scheduling, calendaring, events, meetings, workflow automations, workflow management, task management, and other related services that enhance productivity and operational efficiency.
- We do NOT use Google user data or Microsoft 365 user data for advertising, marketing, or any purposes unrelated to providing our application's core functionality.
- We do NOT use any data obtained through Google Workspace APIs or Microsoft 365 APIs to develop, improve, or train generalized AI and/or ML models.
- Any data accessed through Google Workspace APIs or Microsoft 365 APIs is only used for the specific feature you've authorized and to provide you with the requested service.
Google and Microsoft API Scopes
Our application requests specific limited permissions (scopes) when you connect your Google or Microsoft account. These scopes are listed on our OAuth consent screens and match exactly those listed in our respective Cloud Console or Microsoft Azure submissions. We only request access to the minimum data necessary to provide our application's functionality. You can review these permissions during the connection process and can revoke access at any time through your Google or Microsoft account settings.
How We Share Information
For data obtained through Google Workspace APIs or Microsoft 365 APIs, we do NOT transfer or share this data with third parties except as necessary to provide our application's functionality or as required by law. Any such limited transfers are conducted with appropriate safeguards in place to protect your data.
We may share information about you in the following ways if you are using our social applications namely FLYX or Bakstage:
- With other Flyxers. We may share the following information with other Flyxers:
- information about you, such as your username, name, profile picture or your avatar.
- information about how you have interacted with our services, such as your Flyx “score,” the names of Flyxers you are friends with, and other information that will help Flyxers understand your connections with others using our services. For example, because it may not be clear whether a new friend request comes from someone you actually know, we may share whether you and the requestor have Flyx friends in common.
- any additional information you have directed us to share. For example, Flyx will share your information when you connect your Flyx account to a third-party app, and if you share information or content from Flyx to the third-party app.
- content you post or send. How widely your content is shared depends on your personal settings and the type of service you are using. For example, a recommendation may be sent to just a single friend you select, but your recommendation list content may be seen by any Flyxer.
- You create or join a public live voice room. When you are part of a recorded voice room as a listener or speaker. For example, Flyx may send app, email or message notifications to other Flyx users when you create or join a voice room.
- With all Flyxers, our business partners, and the general public. We may share the following information with all Flyxers as well as with our business partners and the general public:
- public information like your name, username, referral code, favorite list and profile pictures.
- Story submissions that are set to be viewable by Everyone and any content that you submit to an inherently public service, like Our Story and other crowd-sourced services. This content may be viewed and shared by the public at large both on and off our services, including through search results, on websites, in apps, and in online and offline broadcasts.
- Voice rooms that you are part of can be viewable or searchable by other Flyx users. Any future scheduled, live or past recorded voice room that you are part of can be listened, shared publicly or listed in third party search results, on websites, in apps, and in online and offline broadcasts.
- With our affiliates. We may share information with entities within the Flyx Entertainment Inc. family of companies.
- With third parties. We may share information about you with service providers who perform services on our behalf, including to measure and optimize the performance of ads and deliver more relevant ads, including on third-party websites and apps.
- We may share information about you with business partners that provide services and functionality on our services and support.
- We may share information about you, such as device and usage information, to help us and others prevent fraud.
- We may share information about you for legal, safety, and security reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
- comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
- investigate, remedy, or enforce potential Terms of Service violations.
- protect the rights, property, or safety of us, our users, or others.
- detect and resolve any fraud or security concerns.
- We may share information about you as part of a merger or acquisition. If Flyx Entertainment Inc. gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
We may also share with third parties that provide services to us or perform business purposes for us aggregated, non-personally identifiable, or de-identified information.
Third-Party Content and Integrations
Our services may contain third-party content and integrations. Examples include third-party integrations in voice rooms, stories, chat, content search, and other integrations. Through these integrations, you may be providing information to the third party as well as to Flyx. We are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services.
VOTING OR SURVEY ON BEHALF OF THIRD PARTY
From time to time we will conduct voting and surveys on behalf of our partners or our affiliates on various platforms including our mobile applications, websites, other social networks. By participating in the voting process you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sub-licensable right and license to reproduce modify, translate, transmit by any means, display, perform, and/or distribute all content relating to voting or survey.
By voting or answering a survey you also allow us to share following information to the third party on behalf of which we are conducting the voting or survey campaign:
- email address associated with the account
- phone number associated with the account
- first name and last name associated with the account
- username associated with the account
- device information, such as your web browser type and language
- pages you visited before or after navigating to our website
- identifiers associated with cookies or other technologies that may uniquely identify your device or browser; and
- pages you visited before or after navigating to our website.
Additional terms and conditions from Worldwide Media Private Limited are applicable to you if you choose to participate in The Filmfare Over The Top (OTT) Awards voting process. Read details here: Terms & Conditions
How Long We Keep Your Information
- We store your basic account information—like your name, phone number, gender, email address and list of friends until you ask us to delete them.
- We store location information for different lengths of time based on how precise it is and which services you use. If location information is associated with a story or recommendation we’ll retain that location as long as we store that information.
If you ever decide to stop using Flyx, you can just use our Flyx or Bakstage app available on iOS and Android and tap on the "delete my account" option in your settings screen. We’ll also delete most of the information we’ve collected about you after you’ve been inactive for a while.
Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account or content created by you is flagged by our automated systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.
Control Over Your Information
We want you to be in control of your information, so we provide you with the following tools.
- Access, Correction, and Portability. You can access and edit most of your basic account information right in our apps. You can also use "Download My Data" option in our apps to obtain a copy of information that isn’t available in our apps in a portable format, so you can move it or store it wherever you want. Because your privacy is important to us, we will ask you to verify your identity or provide additional information before we let you access or update your personal information. We may also reject your request to access or update your personal information for a number of reasons, including, for example, if the request risks the privacy of other users or is unlawful.
- Revoking permissions. In most cases, if you let us use your information, you can simply revoke your permission by changing the settings in the app or on your device if your device offers those options. Of course, if you do that, certain services may lose full functionality.
- Deletion. You can also delete your information from the app, like recommendations, watchlist, stories. If you are the creator of the recorded voice room, you will have the ability to delete the voice room in Flyx or Bakstage app. If you are part of a recorded voice room conversation then you reach out to the creator of the voice room to request to delete the recorded voice room. You can even delete your account from the app.
- Restriction. You can request that we limit how we use your personal information.
- Objection. You can object to our processing of your personal information.
- Withdrawal of consent. Where processing is based on consent, you can withdraw that consent.
To exercise these rights, use the available controls in our app or contact us at privacy@bakstage.ai. We will respond to all legitimate requests within the timeframes required by applicable law (typically 30 days).
Data Retention and Deletion
We retain different types of data for different periods based on the following principles:
- Account information is retained until you request deletion or after a prolonged period of inactivity (typically 24 months).
- Google Workspace and Microsoft 365 data is only retained for as long as necessary to provide the requested functionality and is deleted within 90 days of disconnecting these services.
- We maintain clear internal data retention schedules for all data categories.
- Upon account deletion, we permanently delete your personal information from our active systems within 90 days, except where retention is required by law.
Users in the European Union
If you’re a user in the European Union, you should know that Flyx Entertainment Inc. is the controller of your personal information. Here is some additional information we would like to bring to your attention:
Rights of Access, Deletion, Correction, and Portability
You can exercise your rights of access, deletion, correction, and portability as described in the Control Over Your Information section above.
Bases for Using Your Information
Your country only allows us to use your personal information when certain conditions apply. These conditions are called “legal bases” and, at Flyx, we typically rely on one of four:
- Contract. One reason we might use your information is because you’ve entered into an agreement with us. For example, when you buy an On-Demand Geofilter and accepted our Custom Creative Tools Terms, we need to use some of your information to collect payment and make sure we show your Geofilter to the right people at the right place and time.
- Legitimate interest. Another reason we might use your information is because we have—or a third party has—a legitimate interest in doing so. For example, we need to use your information to provide and improve our services, including protecting your account, delivering your message, providing customer support, and helping you find friends and content we think you’ll like. Because most of our services are free, we also use some information about you to try and show you ads you’ll find interesting.
- Consent. In some cases we’ll ask for consent to use your information for specific purposes. If we do, we’ll make sure you can revoke your consent in our services or through your device permissions. Even if we’re not relying on consent to use your information, we may ask you for permission to access data like contacts and location.
- Legal obligation. We may be required to use your personal information to comply with the law, like when we respond to valid legal process or need to take action to protect our users.
Your Right to Object
You have the right to object to our use of your information. With many types of data, we’ve provided you with the ability to simply delete it if you don’t want us processing it anymore. For other types of data, we’ve given you the ability to stop the use of your data by disabling the feature altogether. You can do these things in the app. If there are other types of information you don’t agree with us processing, you can contact us.
California Residents
If you’re a California resident, you have certain privacy rights under California law, including the California Consumer Privacy Act of 2018 (“CCPA”). Our California Privacy Notice specifies these rights, check it out.
Children
Our services are not intended for—and we don’t direct them to—anyone under 13. And that’s why we do not knowingly collect personal information from anyone under 13. In addition, we may limit how we collect, use, and store some of the information of EU users between 13 and 16. In some cases, this means we will be unable to provide certain functionality to these users. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
Cross-Border Data Transfers
We may transfer, store, and process your information in countries other than your own. When we transfer personal information outside of your region, we implement appropriate safeguards in compliance with applicable laws. These may include ensuring recipient countries have adequate data protection laws or implementing standard contractual clauses. For EU, UK, and Swiss users, any international transfers comply with GDPR requirements.
Data Breach Notification
In the event of a data breach involving your personal information, we will notify you and relevant authorities as required by applicable laws. We maintain incident response procedures to quickly detect, report, and address potential personal data breaches.
Revisions to the Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. If we make material changes, we will notify you prior to the changes becoming effective, either through the app, email, or prominent notice on our website. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Email: privacy@bakstage.ai
Mail: 25 Hazelwood Ave, Livingston, NJ 07039 USA
We aim to respond to all legitimate inquiries within 30 days.